Cancellation of an order already placed with a payment confirmed, is subject to the following conditions set out below
If you cancel your order and it has not yet been despatched with the courier service or to the post office, the following cost will result:
5% charge on the total payment made to our account will be deducted.
Full amount paid for delivery will be refunded
If you cancel your order and it has already been despatched but is still at the Pretoria depo, the following cost will result:
5% Charge on the Total Payment made to our account will be deducted.
Full amount paid for delivery will be retained in order to cover the courier fee
No order can be cancelled if the parcel has been despatched from the Pretoria depo or sent via Post Office. Refunds will be done into the clients bank account within 2 – 4 working days
